🚚Delivery

📦What are the delivery times?

Orders are processed within 48 hours and delivered depending on the shipping method chosen and your location.

🌍Do you ship internationally?

No, we do not ship worldwide. PRIME Clothing is currently under development and we only ship to Canada and the United States.

🔄Returns and Exchanges

Can I return a product?

Yes, you have 14 days from receipt to return an item, provided it is in its original condition.

How do I make a return?

Simply contact our customer service via the [contact form] or by email at: contact@primevetements.com

Are exchanges possible?

Yes, you can request an exchange for a different size or model (depending on available stock).

📏Sizes and adjustments

How to choose the right size?

Each product page contains a detailed size guide. If you are unsure, choose a larger size for extra comfort.

Do your clothes fit normally?

Our items are for fusion and sports. They generally fit true to size, but some models are more form-fitting.

💳Payment and security

What payment methods do you accept?

We accept: Bank card (Visa, Mastercard), PayPal and Apple Pay.

Is the payment secure?

Yes, all transactions are protected by a 100% secure SSL encryption system.

🧵Products and quality

Are your clothes suitable for intense sports?

Yes, our products are designed with technical materials that combine breathability, comfort and durability.

How do I care for my Prime Wardrobe items?

We recommend machine washing at 30°C, without tumble drying, to preserve the quality and elasticity of the fabrics.